Effective Date: 2026-02-15
Website: https://redfix.lk
Business Name: Redfix
Location: Dambulla, Sri Lanka

1. Who We Are

Redfix operates an online store selling mobile accessories and related products. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website.

2. Information We Collect

When you visit or place an order on our website, we may collect:

Personal Information

  • Full name
  • Billing and shipping address
  • Phone number
  • Email address
  • Order details
  • Payment information (processed securely by payment providers)

Technical Information

  • IP address
  • Browser type
  • Device type
  • Pages visited
  • Purchase history

3. How We Use Your Information

We use your data to:

  • Process and deliver orders
  • Provide customer support
  • Send order confirmations and updates
  • Prevent fraud
  • Improve website performance
  • Comply with legal obligations

We do not sell or rent your personal data.

4. Payments

Payments are processed through secure third-party payment gateways.

Redfix does not store full credit/debit card details on our servers.

Payment providers may collect and process data according to their own privacy policies.

5. Cookies & Analytics

We use cookies to:

  • Enable shopping cart functionality
  • Remember user preferences
  • Analyze traffic using Google Analytics

You may disable cookies in your browser settings, but some website features may not function properly.

6. WooCommerce Data

When you create an account or place an order:

  • Order information is stored in our system
  • Purchase history is kept for accounting and warranty purposes
  • Customer accounts can be deleted upon request

7. Data Retention

We retain:

  • Order data for accounting and tax purposes
  • Customer data for warranty and support services

Data is stored only as long as necessary for business and legal compliance.

8. Data Security

We implement reasonable technical and organizational measures to protect your data.

However, no system is completely secure, and we cannot guarantee absolute security.

9. Your Rights

You have the right to:

  • Request access to your personal data
  • Request correction of incorrect information
  • Request deletion of your account (subject to legal requirements)

To make a request, contact us below.

10. Third-Party Services

We may use:

  • Hosting providers
  • Payment gateways
  • Shipping providers
  • Analytics services

These providers process data under their own privacy policies.

11. Changes to This Policy

Redfix reserves the right to update this Privacy Policy at any time. Updates will be posted on this page.

12. Contact Information

Redfix
Dambulla, Sri Lanka
Email: [email protected]
Phone: +94 78 927 4648